Shipping policy

At HOTKAR STORE, we are committed to delivering your orders safely and on time. Please review our shipping policy below.

Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
You will receive order and shipping updates through the contact details provided at the time of purchase.

Delivery Time

Standard delivery usually takes 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier service, weather conditions, holidays, or other circumstances beyond our control.
Remote or rural areas may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, tracking details may be provided through your registered phone number or email, allowing you to track your shipment.

Delayed or Lost Shipments

While we make every effort to ensure timely delivery, HOTKAR STORE is not responsible for delays caused by courier partners, incorrect or incomplete delivery addresses, natural events, public holidays, or other circumstances beyond our control.

If your order appears to be delayed or lost, please contact us and we will assist you in checking the shipment status.

Incorrect Address

Please ensure that your shipping address and contact information are correct before placing your order. HOTKAR STORE may not be responsible for orders delivered to an incorrect address provided by the customer.